AI responses are now easier to read
Smartsupp AI
AI responses are now easier to read

Mira AI now formats its responses directly in the chat window. Customers get better-structured information and can see what’s important at first glance.
What the AI shopping assistant can do:
- Bullet points and clear lists 📋
- Text emphasis with bold and italics ✍️
- Visual hierarchy and structure in longer responses 🗂️
TIP 💡: You can also use formatting when adding text sources and custom answers. This way, the AI shopping assistant will respond to customers exactly the way you want.
It works because Mira now writes responses in Markdown 🔧 — a format the chatbox understands more easily. Responses are displayed directly as formatted content.
